PDF (New 2023) Actual Scrum PSM-II Exam Questions
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The PSM-II exam is a challenging test that requires a deep understanding of Scrum principles and the ability to apply them in various situations. PSM-II exam is designed to test the candidate's knowledge of advanced Scrum topics such as scaling Scrum, facilitating team collaboration, and managing conflicts. It is also designed to test the candidate's ability to apply Scrum in complex and challenging environments.
NEW QUESTION # 11
At the end of the eighth Sprint, the internal sponsors are upset and angry with the progress of the product being built. The current state of the product is not as expected and will require additional Sprints and more budget than originally anticipated at the start of the project.
What factors may have led to this? (Choose three.)
- A. The sponsors haven't been using the Sprint Reviews to actively engage, and inspect and evaluate progress.
- B. The scope changes have not been tracked adequately and the change request process has not been followed properly.
- C. The Scrum Master has not ensured transparency.
- D. The project plan proposed to the sponsors at the start of the project followed stringently.
- E. The Product Owner has not been engaging with sponsors frequently enough and has not been kept aware of the overall progress of the project.
- F. The stakeholders have not been using the Daily Scrum effectively to track the Development Team's progress.
Answer: A,C,E
Explanation:
One of the principles of agility includes working closely with business people. In order to manage stakeholder expectation, there must be open communication (through collaboration and transparency) throughout the project cycle. This maximizes alignment, helps with making business decisions, and reduces risk.
Although, the Scrum Guide does not directly state that the Scrum Master is responsible for ensuring transparency it is implicit. The Scrum Master is responsible for the process in which Scrum is adopted and enacted. Scrum is founded on empiricism and the Scrum Master helps those inside and outside the team work in an empirical environment which includes transparency (one of the three pillars of empiricism).
NEW QUESTION # 12
After several Sprints, a key stakeholder starts using the product. The stakeholder is surprised by the slow performance and complains to the Product Owner. The Product Owner comes to the Scrum Master asking for advice.
What is the best action for a Scrum Master to take?
- A. Wait until the next Sprint Retrospective as it is the most opportune time to modify the Definition of Done.
- B. Encourage the Product Owner to bring the performance concerns to the Development Team and work with them on how to improve performance, and ultimately have stronger Definition of Done.
- C. Bring the concern to the testers in the Development Team and ask them to include performance testing.
- D. Explain to the Product Owner that it's up to the Development Team to. decide on acceptable performance standards as they own the Definition of Done.
Answer: B
Explanation:
The highest priority of agility is to satisfy the customer through early and continuous delivery of valuable software. Because the Development Team is the one doing the work and increments must meet performance standards, they can expand their Definition of Done to include more stringent criteria for higher quality.
NEW QUESTION # 13
Successful use of Scrum depends on how well people behave and act in ways that reflect the Scrum values.
What can the value of openness affect?
- A. Collaboration efforts.
- B. Trust from stakeholders.
- C. All of the above.
- D. Level of product quality.
- E. Team member happiness.
- F. Time to market.
Answer: C
Explanation:
The Scrum Team and its stakeholders agree to be open about all the work and the challenges with performing the work.
NEW QUESTION # 14
What must the Development Team do during the first Sprint?
- A. Create a potentially shippable product Increment that includes at least one piece of functionality.
- B. Create a project plan in order to map functional development to Sprint dates.
- C. Analyze and estimate the requirements for the subsequent Sprints.
- D. Only design and develop the architecture and infrastructure.
Answer: A
Explanation:
Sprints promote iterative and incremental development.
NEW QUESTION # 15
A new Product Owner is hired to work on an existing product that has ongoing for five Sprints. He/she is unsure about all of the responsibilities of a Product Owner. Which of these Product Owner's activities are defined in Scrum?
- A. Writing User Stories.
- B. Ensuring work is completed within scope and time.
- C. Interacting with stakeholders and ensuring that the most valuable functionality is always produced first.
- D. Describing features as Use Cases.
Answer: C
NEW QUESTION # 16
You are a Scrum Master entering an organization that wants to "evolve" their product development to Scrum.
The organization's teams are organized into component teams. This means that teams address one single application layer only (for example, front end, middle tier, back end, and interfaces).
You introduce the concept of feature teams, where teams have the skills to work on multiple layers throughout a Sprint and deliver working software every Sprint. What are two things you take into consideration when moving away from component teams toward feature teams?
(choose the best two answers)
- A. Productivity, in terms of lines of code or story points, will probably suffer during the transition, although even then delivery of business value is still likely to Increase.
- B. You cannot do Scrum without feature teams. Do not continue adopting Scrum until teams are reorganized in feature teams.
- C. Feature teams will require time to become productive as people from the different layers and components become accustomed to working and delivering unified functionality together, as one Scrum Team.
- D. With feature teams, it is easier to calculate and compare the productivity per team. Incentives on productivity are likely to speed up the transition to feature teams, and therefore the adoption of Scrum.
Answer: A,C
Explanation:
Explanation
B: Productivity, in terms of lines of code or story points, will probably suffer during the transition, although even then delivery of business value is still likely to increase. This is a realistic expectation, as the teams will need to learn new skills, collaborate more effectively, and adapt to changing requirements. However, the benefit of feature teams is that they can deliver working software that provides value to the customers and stakeholders every Sprint, rather than waiting for the integration of different components.
C: Feature teams will require time to become productive as people from the different layers and components become accustomed to working and delivering unified functionality together, as one Scrum Team. This is a natural consequence of changing the team structure and culture, as the teams will need to overcome some challenges and conflicts, build trust and rapport, and establish a shared vision and goal. The Scrum Master can help the teams with this transition by facilitating communication, coaching, and mentoring.
References:
Professional Scrum Master II Course, page 17: "Feature teams are cross-functional teams that can deliver end-to-end functionality for a product. They have all the skills and competencies needed to work on multiple layers of the system." Professional Scrum Master II Course, page 18: "Component teams are teams that specialize in one layer or component of the system. They often depend on other teams to deliver a complete functionality for a product." Professional Scrum Master II Course, page 19: "Feature teams have many advantages over component teams, such as faster feedback, higher quality, lower complexity, and more customer value."
NEW QUESTION # 17
A Scrum Master teaches those who are interested in the Development Team's progress that progress in Scrum comes from inspecting an Increment at the Sprint Review.
- A. False
- B. True
Answer: B
Explanation:
Working software is the primary measure of progress.
NEW QUESTION # 18
The Developers are waiting for an external supplier to deliver a specific product component that they need to integrate and use. Without that component there will not be enough work in the next Sprint to occupy the full team. They ask their Product Owner to re-order the Product Backlog. The Product Owner asks the Scrum Master for help. What would be good advice for the Product Owner?
(choose the best answer)
- A. Tell the Product Owner to remove all work involving the external component from the Product Backlog and create a new backlog for it. The work can then be planned in one or more separate Sprints as soon as the component is available.
- B. Tell the Product Owner that the Product Backlog needs to be re-ordered to maximize utilization of the Developers. It is important to keep productivity high through proper use of the capacity available
- C. Tell the Product Owner that his primary concern is the flow of value reflected in the ordering of the Product Backlog. Timeline of the flow might be influenced by such dependencies and require some level of Product Backlog re-ordering
Answer: C
Explanation:
Explanation
The Product Owner is responsible for maximizing the value of the product resulting from the work of the Scrum Team1. One of the ways to do this is to order the Product Backlog in a way that reflects the flow of value to the stakeholders and customers2. The Product Owner can use various factors to order the Product Backlog, such as value, risk, dependencies, learning opportunities, and feedback loops3.
However, sometimes the Product Owner may face challenges or constraints that affect the ordering of the Product Backlog, such as external dependencies, market changes, technical issues, or stakeholder requests4. In such cases, the Product Owner needs to balance between delivering value and managing risks. The Product Owner may need to adjust the Product Backlog ordering to account for these factors, but not at the expense of compromising the value delivery5.
In this scenario, the Developers are waiting for an external supplier to deliver a specific product component that they need to integrate and use. Without that component there will not be enough work in the next Sprint to occupy the full team. They ask their Product Owner to re-order the Product Backlog. The Product Owner asks the Scrum Master for help. A good advice for the Product Owner would be to tell them that their primary concern is the flow of value reflected in the ordering of the Product Backlog. Timeline of the flow might be influenced by such dependencies and require some level of Product Backlog re-ordering.
This advice would help the Product Owner to focus on delivering value while also considering the impact of the external dependency. The Product Owner could work with the Developers and stakeholders to identify and prioritize other valuable work that can be done in the next Sprint without relying on the external component.
The Product Owner could also communicate with the external supplier and try to minimize or eliminate the dependency as much as possible.
The other options are not good advice for the Product Owner. Telling them that they need to re-order the Product Backlog to maximize utilization of the Developers would imply that keeping productivity high is more important than delivering value. This would go against the Scrum values of focus and respect. Telling them to remove all work involving the external component from the Product Backlog and create a new backlog for it would imply that they are ignoring or avoiding the dependency rather than managing it. This would go against the Scrum values of courage and openness.
References:
The Scrum Guide 2020, section "The Product Owner"
What is a Product Backlog? | Scrum.org, section "Ordering"
Product Backlog Ordering - Zen Ex Machina, section "Ordering by Value"
Product Backlog Ordering - Zen Ex Machina, section "Ordering by Risk"
Ordered Not Prioritized | Scrum.org, section "Ordering by Dependencies"
[The Scrum Values | Scrum.org], section "The Scrum Values"
NEW QUESTION # 19
In Scrum, how would budgeting and financial forecasting be performed? (Choose two.)
- A. A single release may be funded with several Sprints where every Sprint is producing shippable increments.
- B. Budgeting is not necessary as the only funding necessary is the operational costs of the Scrum Teams.
- C. Frequently inspect the outcomes of the delivered Sprint Increments to understand how much value is being produced per investment spent.
- D. Fixed budgets are not allowed in Scrum.
Answer: A,C
Explanation:
The cost of developing, delivering, and sustaining products can impact how the flow of value is managed throughout the life of a product. Each Sprint is an opportunity to inspect the investment (financial, time, effort, etc.) against the returned value (customer satisfaction, revenue, etc.) of the work that has been delivered. The team can then decide on what it should do next to maximize the value of the investment.
NEW QUESTION # 20
Which role is responsible for engaging with stakeholders?
- A. The project manager
- B. The Product Owner
- C. The team lead
- D. The business analyst
- E. The Development Team
Answer: B
Explanation:
Explanation/Reference:
NEW QUESTION # 21
Steven, who is a Scrum Master, on one of the Scrum Teams has approached you asking for advice. Their Daily Scrum requires more than 15 minutes and the team has suggested dividing themselves into two separate teams in order to stay within the time box.
As another Scrum Master, what would be the best response?
- A. Agree - this is an appropriate solution to the problem.
- B. Disagree - as the root cause may not be that the team is too big.
- C. Unsure - dividing a team into two cannot be decided based on this information. You offer to observe.
- D. Agree - You agree that dividing the team into two is a good strategy to allow the teams to learn how to run Daily Scrums quickly and effectively. Once they've learned to limit the Daily Scrum to 15 minutes, you can merge the teams again.
Answer: C
Explanation:
The relationship between cause and effect can become more clear when more information emerges.
NEW QUESTION # 22
According to Scrum theory, how should a group of fifty people be divided into multiple Development Teams?
- A. Allow the team leads to divide and select teams.
- B. Create a skills matrix, identify role levels, and years of experience to assign people to teams.
- C. Understanding the product, the product vision and the Scrum framework, the group self-organizes into teams.
- D. The teams will rotate members every Sprint to spread knowledge.
Answer: C
NEW QUESTION # 23
If burndown charts are used to visualize progress, what does a trendline through a release burndown chart indicate?
- A. The evolution of the return of investment on the project.
The trendline is based on the team's average velocity and the projective completion to zero is based on the team's velocity. The burndown chart is a helpful tool for Development Teams to self-manage BUT it is not mandatory as the teams will decide the best way to manage their own progress and promote transparency. - B. When the work remaining is projected to be completed if nothing changes on the Product Backlog or Development Team.
- C. When all work will be completed so the Scrum Team can start work on a new Product Backlog.
- D. When the project will be over if the Product Owner removes work that is equal in effort to any new work that is added.
Answer: B
NEW QUESTION # 24
A new Product Owner is hired to work on an existing product that has ongoing for five Sprints. He/she is unsure about all of the responsibilities of a Product Owner.
Which of these Product Owner's activities are defined in Scrum?
- A. Writing User Stories.
- B. Ensuring work is completed within scope and time.
- C. Interacting with stakeholders and ensuring that the most valuable functionality is always produced first.
- D. Describing features as Use Cases.
Answer: C
NEW QUESTION # 25
You have a Scrum Team that has been working together for over a year. The Development Team consists of eleven members who rarely collaborate and work within their functional boundaries. There are no Sprint Goals and most of the items in the Sprint Backlog are unrelated. The Scrum Team has concluded that it is not possible to create Sprint Goals based on the items in the Product Backlog.
What might explain why the Scrum Team is finding it difficult to craft Sprint Goals? (Choose all that apply.)
- A. The Product Owner is not empowered to make decisions about items in the Product Backlog nor how they are ordered.
- B. The Product Owner doesn't set objectives that he/she wants to achieve with upcoming Sprints.
- C. Scrum might not be the best framework for this team.
- D. The Development Team is too big.
- E. The Sprints are too long.
Answer: A,B,C
Explanation:
Many people misinterpret the Scrum Guide as stating the Development Team size is limited to 3-9 members. In reality, it only states that there is inherent risk attached to having less than 3 members and more than 9 members. As the number of members increases, the lines of communication also increase. This can be calculated using the Group intercommunication formula: n(n − 1) / 2 where n is the number of members. Some teams are able to handle the risk and "synergize" whereas others might struggle. Saying that, the relationship between defining a Sprint Goal and Development Team size is unclear.
But the relationship between the ordering of the Product Backlog, the PO having clear objectives, and the Sprint Goal are direct. The Product Owner typically comes to the Sprint Planning with a business objective in mind and Product Backlog items related to the business objective. After deciding what can be done for the upcoming Sprint, the Scrum Team will craft a Sprint Goal that would be met through the implementation of the items. This is not dependent on the size of the team nor length of the Sprint.
Scrum is also a framework that's fit for purpose. Some projects/products are not fit for Scrum... or, better stated, Scrum is not suitable for all projects/products.
NEW QUESTION # 26
According to the Scrum Guide, where should the Daily Scrum be held?
- A. In the same location where the Development Team is seated.
- B. Wherever the Development Team decides is most suitable.
- C. In a room where management can attend.
- D. Wherever the Scrum Master decides is best.
- E. In front of the Scrum board.
Answer: B
Explanation:
Because the Daily Scrum is owned and managed by the Development Team, it is up to them to decide on the most effective place and time to hold the Daily Scrum.
NEW QUESTION # 27
Three Development Teams are currently building a single product and pulling work from the same Product Backlog. All three teams have identified that they will need Dan, a database specialist, to work full time in their team for the next several Sprints.
What should Steven, the Scrum Master, do to solve this potential problem?
- A. Manage the items in the Sprint Backlogs so that Dan can be utilized evenly for each team.
- B. Ask Dan to work with the HR department to recruit and hire additional database specialists. In the meantime, have the Product Owner move items that do not depend on Dan to the top of the Product Backlog.
- C. Assign Dan to the team with the most urgent tasks first and then move him to the next team and so on until the required support is completed.
- D. Facilitate a discussion with all Development Teams on how they want to deal with this issue, and help them implement their preferred solution.
Answer: D
Explanation:
As a servant/leader, the Scrum Master facilitates conversations through open ended Question:s in order to help the team members make the best possible decisions according to what is known at the time. He/she does not approve or reject team decisions but ensures the team stays within the boundaries of the Scrum framework.
NEW QUESTION # 28
You are the Scrum Master of a Scrum Team that has one Developer who disagrees with team decisions. Their disagreements are becoming disruptive and slowing progress. The Developer often returns to earlier team decisions and re-opens the issue.
What are two ways to go about this problem?
(choose the best two answers)
- A. You take the Developer aside to express your concern over their disagreements and tell them to act as a team player and to comply with the team's decision.
- B. At the Sprint Retrospective you observe whether the topic is raised. If it does not happen, you check on how comfortable everybody is with the way team decisions are made.
- C. You go to the Human Resources department and ask them to have a
conversation with the Developer based on the issues the team has raised. - D. You organize an offsite team building activity to establish a foundation of trust. You observe whether the problem persists after the offsite activity.
- E. To every team member expressing this concern you suggest raising this with the full team. You offer to help initiate the conversation but not to resolve the concern yourself.
Answer: D,E
Explanation:
Explanation
A: You organize an offsite team building activity to establish a foundation of trust. You observe whether the problem persists after the offsite activity. This is a good way to foster a positive team culture and improve the relationships among the team members. The offsite activity can help the team to have fun, relax, and bond with each other. It can also create an opportunity for the team to discuss their issues and concerns in a more informal and friendly setting. The Scrum Master can observe whether the problem of disagreement is resolved or reduced after the offsite activity, and provide feedback and support as needed.
E: To every team member expressing this concern you suggest raising this with the full team. You offer to help initiate the conversation but not to resolve the concern yourself. This is a good way to empower the team to address their own problems and find their own solutions. The Scrum Master can encourage the team members to speak up and share their perspectives and feelings with the whole team, rather than keeping them to themselves or complaining to others. The Scrum Master can also facilitate the conversation and ensure that it is respectful, constructive, and productive, but not intervene or impose their own opinion or decision.
References:
Scrum Guide 2020, page 13: "The Scrum Master serves the Scrum Team in several ways, including coaching the team members in self-management and cross-functionality." Professional Scrum Master II Course, page 20: "The Scrum Master can help the team to build trust by creating a safe environment where people can express themselves openly and honestly, without fear of judgment or retaliation." Professional Scrum Master II Course, page 21: "The Scrum Master can help the team to resolve conflicts by facilitating dialogue, listening actively, asking powerful questions, and supporting collaborative decision making."
NEW QUESTION # 29
Cross-functional teams are specialized for working on specific system components (e.g. design, database, backend, frontend).
- A. False
- B. True
Answer: A
Explanation:
Cross-functional teams have all the skills and competencies needed to deliver end-to-end work.
NEW QUESTION # 30
A Scrum Team has been working on the same product for twelve Sprints. What would likely be the immediate impact on the original Scrum Team if two new Scrum Teams are to be added the same product?
- A. Its productivity is likely to decrease.
- B. Its productivity is likely to stay the same.
- C. Its productivity is likely to increase.
Answer: A
Explanation:
The productivity of the original Scrum Team would likely decrease as they would need to take time to assist and support the new Scrum Teams in order for them to perform optimally.
NEW QUESTION # 31
During Sprint Planning, Developers work with the Product Owner to create a forecast for the Sprint. A forecast is a selection of Product Backlog items that the Developers believe are possible to get done by the end of the Sprint. Select two things that explain what done means.
(choose the best two answers)
- A. All work for which enough expertise and skills are present in the Scrum Team.
- B. All work to create an Increment that is ready for testing.
- C. All work performed meets the Definition of Done.
- D. Having an Increment that could be released to end users.
- E. All work to create an Increment that is ready for acceptance testing by the Product Owner.
Answer: C,D
Explanation:
Explanation
Done means that the Increment is in a usable condition and meets the Scrum Team's Definition of Done. The Definition of Done is a formal description of the state of the Increment when it meets the quality measures required for the product. The Definition of Done creates transparency by providing everyone a shared understanding of what work was completed as part of the Increment. Having an Increment that could be released to end users means that it is potentially releasable, which is one of the goals of Scrum. All work performed meets the Definition of Done means that the Developers have ensured that every Product Backlog item selected for the Sprint conforms to the agreed quality standards.
References:
The Scrum Guide, November 2020, p. 10-11
What is a Definition of Done?, Scrum.org, accessed on September 30, 2023 DONE Understanding Of The Definition Of "Done", Scrum.org, December 16, 2019
NEW QUESTION # 32
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Updated Nov-2023 Pass PSM-II Exam - Real Practice Test Questions: https://certblaster.lead2passed.com/Scrum/PSM-II-practice-exam-dumps.html
