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NEW QUESTION # 12
What is built on the Webex Teams developer portal?
- A. Java and Python programs
- B. Integrations and Bots
- C. Pages and Snapins
- D. Adapters and AppTies
Answer: B
Explanation:
The Webex Teams developer portal is primarily designed to enable developers to create Integrations and Bots. Integrations allow developers to connect Webex Teams with other applications, enabling data sharing and workflow automation across platforms. Bots are automated programs that can interact with users within Webex Teams, providing functionality such as notifications, reminders, and automated responses to user inputs. These tools allow developers to enhance the functionality of Webex Teams and create more efficient workflows for users.
NEW QUESTION # 13
Which percentage of knowledge workers can the customer grow under the Cisco Flex Enterprise Agreement for Webex Calling?
- A. 40%
- B. 50%
- C. 30%
- D. 20%
Answer: C
Explanation:
Under the Cisco Flex Enterprise Agreement for Webex Calling, customers can grow their number of knowledge workers by up to 30% without incurring additional charges. This flexibility allows organizations to scale up their workforce and collaboration capabilities smoothly, accommodating business growth within a set percentage.
Cisco Reference
Details on the Flex Enterprise Agreement and its terms for growth and scaling can be found in Cisco's official subscription and pricing documents.
NEW QUESTION # 14
What is a capability of the User Business Continuity feature?
- A. call forwarding when the group or user's devices are busy
- B. call forwarding when the group or user's devices have an unavailable status
- C. call forwarding when the group or user's devices are unregistered
- D. call forwarding when the group or user's devices have an away status
Answer: C
Explanation:
The User Business Continuity feature in Webex Calling provides the ability to automatically forward calls if a user's device or the entire group's devices become unregistered. This means that if a network issue or device malfunction causes devices to be unregistered from the Webex Calling service, calls can still be redirected to a predetermined alternate number, ensuring continuity of communication.
Cisco Reference
Cisco documentation on Webex Calling Business Continuity explains the scenarios and capabilities of call forwarding when devices are unregistered.
NEW QUESTION # 15
Which LGW type is needed to enable TDM connectivity?
- A. SIP CUBE
- B. HCS
- C. Cisco Switch
- D. IOS Gateway
Answer: D
Explanation:
To enable TDM (Time Division Multiplexing) connectivity in a Webex Calling environment, the IOS Gateway type is required. An IOS Gateway is a Cisco router that can handle traditional TDM connections and convert them into IP for integration with modern VoIP systems. It supports various interfaces, such as E1/T1, to connect legacy TDM-based PBXs or other telephony equipment to the IP network.
Cisco Reference
Cisco's documentation on Local Gateway (LGW) types and TDM connectivity requirements highlights the use of an IOS Gateway for such purposes.
NEW QUESTION # 16
What are Webex Calling lab environments?
- A. eLearning courses to provide step-by-step guides for partners to configure their own lab environments
- B. eLearning courses to provide every student with a virtual lab environment
- C. instructor-led courses to provide hands-on experiences on the local gateways and devices
- D. instructor-led courses to provide step-by-step guides for partners to configure their own lab environments
Answer: B
Explanation:
Webex Calling lab environments refer to eLearning courses that offer every student access to a virtual lab environment. These environments are designed to give users hands-on experience with Webex Calling features, allowing them to practice and learn in a simulated setting. The virtual labs are an essential part of the training process, enabling learners to configure and manage Webex Calling services, such as local gateways, devices, and other related features, without needing access to physical hardware.
This approach is similar to how virtual labs and sandboxes are used in platforms like Splunk Cloud, where users can interact with data inputs, configure forwarders, and simulate troubleshooting scenarios. These virtual labs provide a safe and controlled environment for users to gain practical experience and develop their skills in real-world situations without the risk of affecting live systems.
In the context of Webex Calling, these eLearning labs ensure that every participant has equal access to the tools and resources needed to fully understand and implement the service, which is crucial for effective learning and application of the knowledge gained during the courses.
NEW QUESTION # 17
Which Webex service allows a customer to connect directly to a Webex Datacenter?
- A. Webex Calling
- B. Room Kit Plus Connector
- C. Webex Edge Connect
- D. Cisco Meeting Server
Answer: C
Explanation:
Webex Edge Connect is a service that allows a customer to establish a direct, private connection from their network to a Webex data center. This is achieved through a dedicated connection to the Cisco Webex cloud, which improves the performance and reliability of Webex Meetings, Calling, and Teams services by reducing latency and jitter, ensuring better quality of service for real-time communications. It is particularly useful for large organizations that need consistent and high-quality connections to Webex services.
NEW QUESTION # 18
Which TLS versions are supported by Webex Teams applications?
- A. TLS versions 1.1 and 1.2 only
- B. TLS version 1.2 only
- C. TLS version 1.1 only
- D. TLS versions 1.0 and 1.1 only
Answer: B
Explanation:
Webex Teams applications support TLS version 1.2 only for secure communications. TLS (Transport Layer Security) version 1.2 is currently the most secure and widely accepted version for encrypting data transmitted over the internet. Cisco's adoption of TLS 1.2 ensures that Webex Teams provides strong encryption standards and meets modern security requirements, protecting data integrity and confidentiality during communication sessions.
NEW QUESTION # 19
What are two features of Cisco Webex? (Choose two.)
- A. one cloud platform that is open, secure, and interoperable
- B. multiple user experiences across all devices and software
- C. one core user experience for unified solutions
- D. multiple cloud platforms that are secure and operate separately
- E. one core user experience across Cisco devices and software
Answer: A,E
Explanation:
Cisco Webex provides a consistent, unified user experience across all Cisco devices and software, allowing seamless transitions and interactions regardless of the endpoint being used. This is a critical feature that ensures users have a familiar interface and experience whether they are using Webex on a desktop, mobile device, or Cisco collaboration endpoint.
Additionally, Cisco Webex operates on a single cloud platform that is open, secure, and interoperable. This platform supports integration with various third-party applications and services while maintaining a high level of security and compliance. The openness of the platform enables developers and businesses to customize and expand their collaboration solutions to meet specific needs.
These features demonstrate Cisco's commitment to delivering a cohesive and integrated collaboration experience across a wide range of devices and services.
NEW QUESTION # 20
Which announcements are available in a Webex Calling call queue?
- A. welcome, hold, queued, overflow
- B. greetings, wait, comfort, pause, overflow
- C. greetings, pause, wait, overflow
- D. welcome, wait, comfort, hold, overflow
Answer: A
Explanation:
In Webex Calling call queues, the available announcements include:
Welcome: An initial greeting message that plays when a call is placed in the queue.
Hold: A message or music played while the caller is on hold.
Queued: A message indicating the caller's position in the queue.
Overflow: A message that plays when the call queue reaches its maximum capacity and the call cannot be queued.
Cisco Reference
The Webex Calling call queue feature documentation describes the different types of announcements available within call queues.
NEW QUESTION # 21
What is a requirement of Webex Teams message encryption?
- A. Messages must include data classified as confidential to be encrypted.
- B. The customer must request message encryption.
- C. Cisco must request message encryption.
- D. Message encryption must use the AES-256-GCM cipher.
Answer: D
Explanation:
Webex Teams (now Webex App) uses end-to-end encryption to secure messages and content shared in spaces. AES-256-GCM (Advanced Encryption Standard with 256-bit keys in Galois/Counter Mode) is the encryption cipher used by Webex Teams to ensure data confidentiality and integrity. This is a strong encryption standard widely adopted for secure communication in enterprise environments.
Cisco Reference
Cisco's security documentation outlines the use of AES-256-GCM for encrypting Webex Teams messages.
NEW QUESTION # 22
Which percentage of knowledge workers can the customer grow under the Cisco Flex Enterprise Agreement for Webex Calling?
- A. 40%
- B. 50%
- C. 30%
- D. 20%
Answer: C
Explanation:
Under the Cisco Flex Enterprise Agreement for Webex Calling, customers can grow their number of knowledge workers by up to 30% without incurring additional charges. This flexibility allows organizations to scale up their workforce and collaboration capabilities smoothly, accommodating business growth within a set percentage.
Cisco Reference
Details on the Flex Enterprise Agreement and its terms for growth and scaling can be found in Cisco's official subscription and pricing documents.
NEW QUESTION # 23
Which Webex Calling feature enables an automatic answering machine with menus?
- A. Hunt Group
- B. Auto Attendant
- C. Voice Portal
- D. Call Queue
Answer: B
Explanation:
The Auto Attendant feature in Webex Calling enables an automated answering service that provides callers with menus and options, such as dialing by name, connecting to a specific department, or listening to general information. It is designed to efficiently route incoming calls to the correct destination based on user input, without requiring a live operator. The Auto Attendant can be customized with greetings and menu options to match the organization's needs.
This feature helps businesses manage high call volumes and improve customer experience by directing callers quickly and efficiently to the appropriate service or department.
NEW QUESTION # 24
What does a bot act like within Webex?
- A. a Webex Teams power user
- B. a Webex Teams programmer
- C. a Webex Teams user
- D. a Webex Teams administrator
Answer: C
Explanation:
Within Webex, a bot acts like a Webex Teams user. Bots are automated accounts that can participate in Webex spaces and interact with other users by sending and receiving messages. They can perform various automated tasks, respond to user inputs, and integrate with external services to provide functionalities like notifications, reminders, and data retrieval. Bots are designed to behave like regular users, which makes it easy to interact with them through normal chat interfaces.
Cisco Reference
You can refer to the developer documentation for Cisco Webex which provides a detailed overview of how bots function, including their creation and interaction in Webex Teams.
NEW QUESTION # 25
How do compliance and security relate?
- A. Compliance does not guarantee security but it is a key factor to consider.
- B. Compliance is only important for IT administrators.
- C. Compliance guarantees security.
- D. Compliance has no effect on security.
Answer: A
Explanation:
Compliance and security are related but distinct concepts. Compliance refers to adhering to specific regulations, standards, and policies, which may include security requirements, while security involves protecting data and systems from threats and vulnerabilities. Compliance does not guarantee security because it is typically focused on meeting baseline regulatory requirements, which might not address all potential security risks. However, compliance is a key factor in ensuring that fundamental security measures are in place.
For example, compliance with standards like GDPR or HIPAA involves specific security practices, such as data encryption and access controls, which help improve an organization's overall security posture but do not cover all possible threats.
NEW QUESTION # 26
Which topic is covered in the Webex Calling Intermediate Administration eLearning course?
- A. Webex Calling and its Portals
- B. Webex Calling and Webex Contact Center troubleshooting techniques
- C. UCM Cloud provisioning strategies
- D. Webex Calling sales strategies
Answer: A
Explanation:
The Webex Calling Intermediate Administration eLearning course covers the topic of Webex Calling and its Portals. This course provides detailed information about the administration and configuration of Webex Calling services through the Control Hub, including managing users, devices, and locations. It also covers the use of various portals associated with Webex Calling for effective service management.
Cisco Reference
Refer to Cisco's training and certification pages for more details on the course contents for Webex Calling Intermediate Administration.
NEW QUESTION # 27
How long can a Team Space persist?
- A. one year
- B. until closed by the administrator
- C. 190 days
- D. 60 days
Answer: B
Explanation:
A Team Space in Webex persists until it is closed by the administrator. Webex Teams allows for continuous and indefinite storage of team spaces and their associated content, such as messages, files, and whiteboards, for as long as needed. The retention policy can be customized by each customer, but in general, a Team Space will remain active and available until an administrator decides to delete or close it.
NEW QUESTION # 28
What is a feature of Cisco Proximity?
- A. pairs to room lighting through infrared to align with presentation mode
- B. uses latency data to quantify presenter skills
- C. uses network IP addresses to locate meeting attendees
- D. pairs to room devices and wirelessly shares meeting content
Answer: D
Explanation:
Cisco Proximity is a feature that allows users to pair their devices (such as laptops, tablets, or smartphones) with Cisco room devices wirelessly and share content without the need for cables or additional adapters. This enhances meeting experiences by making it easy to present and share information directly from personal devices to the room's display system.
Cisco Reference
Cisco Proximity documentation provides details on how the application uses ultrasound signals to detect nearby devices and enables wireless content sharing.
NEW QUESTION # 29
What is required to provision a customer in Control Hub initially?
- A. Site, Contacts, Phone Numbers, License Counts
- B. Site Name, Site Address, Contact, Phone Numbers, License Counts
- C. Location, Contacts, Phone Numbers, License Counts
- D. Contacts, Phone Numbers, License Counts
Answer: B
Explanation:
To provision a customer initially in Control Hub, the following information is required:
Site Name: The name of the customer site.
Site Address: The physical address of the customer site.
Contact Information: The contact details for the primary administrator or point of contact.
Phone Numbers: The phone numbers that will be associated with the customer's Webex Calling service.
License Counts: The number of licenses required for the customer based on their expected usage.
These details are necessary to create a customer profile and allocate the appropriate resources and licenses for Webex Calling services.
NEW QUESTION # 30
Which two capabilities are native to Webex teams? (Choose two.)
- A. report generating
- B. meetings
- C. transcribing
- D. messaging
- E. call routing
Answer: B,D
Explanation:
The two capabilities that are native to Webex Teams (now Webex App) are:
Meetings (Option C):
Webex Teams has built-in meeting capabilities, allowing users to start, schedule, and join Webex meetings directly from the app. This feature integrates seamlessly with Webex's broader conferencing capabilities.
Messaging (Option D):
Messaging is a core feature of Webex Teams, providing persistent chat capabilities that allow for one-on-one or team conversations, file sharing, and collaboration within spaces.
Cisco Reference
For more information on these native features, refer to the official Cisco Webex Teams documentation, which covers core functionalities such as messaging and meetings.
NEW QUESTION # 31
What is the minimum commitment for an Active User Meeting subscription?
- A. 50 users or 25% of the company's knowledge workers, whichever is greater
- B. 40 users or 15% of the company's knowledge workers, whichever is greater
- C. 40 users or 25% of the company's knowledge workers, whichever is greater
- D. 50 users or 15% of the company's knowledge workers, whichever is greater
Answer: C
Explanation:
The minimum commitment for an Active User Meeting subscription is 40 users or 25% of the company's knowledge workers, whichever is greater. This subscription model allows organizations to pay based on the number of active users, making it cost-effective for companies with varying usage patterns.
Cisco Reference
The subscription terms and minimum requirements for Active User Meeting plans are outlined in Cisco's Flex Plan documentation.
NEW QUESTION # 32
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Preparing for the Cisco 700-695 exam requires a significant amount of study and practice. Candidates should be familiar with the exam objectives and use a variety of study materials, including books, online resources, and practice exams. They should also have hands-on experience with Cisco Collaboration SaaS solutions and be able to apply that experience to the scenarios presented on the exam.
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