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Salesforce AP-221 Exam Syllabus Topics:

Salesforce Process Automation Accredited Professional Sample Questions:

1. Northern Trail Outfitters (NTO) has a drop-down legacy UX. NTO is now looking to replace it with a personalized UX so that the right recommendations are available to the right people at the right time. Which automation feature can help NTO accomplish this goal?

A) Personalization Workbench
B) Interaction Designer
C) Experience Builder
D) Einstein Next Best Action

2. An Administrator at Universal Containers (UC) wants to import near real-time external contact data into Salesforce. Which option should the Administrator use?

A) Configure a Schedule-Triggered Flow
B) Create an Apex Class that implements Schedulable interface
C) Use Einstein Analytics to import the data
D) Manually download the data and import using Data Loader

3. Which global variable contains the record's values immediately before the flow runs?

A) $Flow
B) $Record
C) $PRIORVALUE Formula Field
D) $Record__Prior

4. When using a Decision element, what does a flow do if no outcome conditions are met?

A) It fails and sends the Administrator an email.
B) It ends with no action taken.
C) Provide a Screen element where users can verify entered values, make corrections, and proceed.
D) It takes the path for the default outcome.

5. Ursa Major Solar (UMS) is evaluating Salesforce for automating its manual business processes. What should UMS keep in mind?

A) Salesforce automation tools are not available in Salesforce Developer edition.
B) Salesforce automation tools are currently not supported in Microsoft Internet Explorer.
C) Salesforce automation tools are not supported in Salesforce Lightning.
D) Salesforce automation tools cannot update records for which OWD is Public.

Solutions: