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Nokia SDM_2002001030 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Network Planning & Design | 30% | - Capacity and dimensioning principles - High availability and redundancy design - Interworking with core network elements |
| Topic 2: Security & Compliance | 10% | - Access control and authentication - Data privacy and regulatory compliance |
| Topic 3: Operations & Maintenance | 15% | - Monitoring, logging and fault management - Performance optimization and troubleshooting - Backup, restore and upgrade procedures |
| Topic 4: Installation & Configuration | 25% | - Basic and advanced configuration settings - NSOP software installation procedures - Database and storage configuration |
| Topic 5: SDM Solution Overview | 20% | - Subscriber Data Management concepts - NSOP architecture and components - SDM deployment models and use cases |
Nokia SDM Certification - PS NSOP Sample Questions:
1. What is the correct initial response to a Customer complaint about Quality problems in Preventive Maintenance that is executed by an NSN subcontractor?
A) Change the subcontractor.
B) Stop issuing new PO's to the subcontractor.
C) Stop payment to Subcontractor until quality issues are fixed.
D) Make quality assessments and agree on a response plan with the Subcontractor.
2. What are the defined Gates in the NSN Sales Work Flow?
A) 1. Receive RFQ 2. Develop Solution 3. Prepare Commercial Offer 4. Negotiate Contract
5. Prepare for Delivery.
B) 1, Receive the RFQ 2, Define Bid Team 3, Create Customer Offer 4. Negotiate Contract
5. Prepare Transition Plan.
C) 1. Identify Customer Needs 2. Develop a Solution 3. Prepare Commercial Offer 4. Negotiate Contract 5. Prepare PTA.
D) 1. Customer Selection 2. Go/No Go 3. Bid/No Bid 4. Approval/No Approval 5. Deal/No Deal 6. Start Delivery.
3. What is NOT a risk response strategy?
A) Report.
B) Avoid.
C) Accept.
D) Transfer.
4. In an MS outsourced deal, what are the 3 key functions typically retained by the Operator?
A) Strategic planning, Marketing and Billing.
B) Strategic planning, Marketing and Network Planning.
C) Marketing, Sales and Customer Care.
D) Strategic planning, Capacity Planning and Customer Care.
5. In a Transformation deal the Field Operations costs are targeted to be reduced by 10% without impacting the SL
Which statement MOST accurately describes the correct course of action?
A) Reduce the number of managers to meet the target and redistribute the engineers/technicians among the remaining managers.
B) Reduce the HC to meet the desired cost level and redistribute the engineers/technicians to provide cover as best they can.
C) Change the vehicles for lower cost models being careful not to upset employment contracts.
D) Identify competence synergies and amalgamate roles to allow headcount reduction; and review and enhance the locations and coverage of engineers/technicians to maximise efficiency.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: D |

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