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IBM C4090-958 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Installation and Post-Installation Support | 6% | - Remote support and ongoing maintenance - Verification and validation procedures - Hardware installation and configuration |
| Topic 2: Apply Product Information | 45% | - IBM disk storage systems: DS8000, XIV, Storwize, N series - IBM tape storage systems: TS3500, TS7700, ProtecTIER - Competitive analysis and positioning - Storage technologies: SAN, virtualization, compression, deduplication - Software solutions: Tivoli Storage Manager, storage cloud integration |
| Topic 3: Evaluate and Establish Customer Environment and Plans | 37% | - Assess business continuity and disaster recovery needs - Identify scalability and optimization opportunities - Understand storage architecture and terminology - Analyze current customer environment and requirements |
| Topic 4: Migration Considerations and Installation Planning | 12% | - Pre-installation assessment and planning - Capacity and performance planning - Migration strategies and risk management |
IBM Enterprise Storage Technical Support V3 Sample Questions:
1. A customer is planning to consolidate several medium-sized data centers into a completely new data center.
The customer has complained about all of the cabling needed for the SAN and LAN, and the technical specialist has been asked about simplifying the infrastructure.
Which technology should the technical specialist discuss?
A) FCIP
B) FCoE
C) SCSI
D) IEEE 802.1.15
2. A customer is planning data migration for a high-end AIX server. The server currently has 61 1 LUNs on non IBM storage and needs to migrate the data to a newly installed XIV storage system. The customer has asked the technical specialist how the data can be migrated in the most efficient method possible for this server.
Which option should the technical specialist discuss?
A) All 611 LUNs can be migrated concurrently with the use of multiple migration targets
B) Only 512 LUNs can be migrated at a time
C) Only one path to a passive controller is needed if the non-IBM storage has active/passive controllers
D) All LUNs need to be allowed to fully synchronize before mapping the server to XIV
3. What are the technical specialist's responsibilities with respect to the SOLW (Statement of Limited Warranty)?
A) Ensure the base level warranty meets the customer's requirements.
B) Explain the warranty terms to the customer after the deal is complete.
C) None, this is handled by the Service Support Representative when he installs the equipment.
D) None, this is handled by the support center once the system is installed
4. A customer has storage on two sites that are 10 km apart, and a technical specialist is discussing replacing their EMC storage arrays. They tell the specialist that they use EMC SAN Copy.
Which IBM storage product has similar capabilities?
A) XIV
B) DSS800
C) SAN Volume Controller
D) ProtecTIER
5. A technical specialist is holding a general discussion with a customer who has a large volume of block and file data. The customer tells the specialist that their company's storage maintenance is coming up for renewal and that they are facing pressure from within the company to adopt a Cloud Strategy. The customer's main technical concern is to avoid downtime with migration.
Which solution provides native support for this strategy?
A) Storwize V7000 Unified
B) XIV
C) StorwizeV7000
D) DS8000
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: C |

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