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Apple 9L0-066 Exam Syllabus Topics:

Apple OS X Yosemite Troubleshooting Sample Questions:

1. An iMac starts, but becomes unresponsive after the login screen. How can you easily disable login items to see if they are causing the issue?

A) Start the iMac to OS X Recovery and reinstall OS X
B) Hold the Shift key at start up to Safe Boot.
C) Hold Command-S to enter single-user mode, then mo
D) Start the iMac to OS X Recovery, open Terminal, and use it to delete all login items.

2. Joseph enabled FileVault 2. He then forgot the administrator password. How can you help Joseph?

A) Explain to Joseph that he can unlock the disk using the recovery key created when FileVault 2 was enabled.
B) Ask Joseph to startup from OS X Recovery and choose
C) Have Joseph startup from OS X Recovery and open the Firmware Password utility
D) Help Joseph erase the hard disk and reinstall OS X and forgotten.

3. What should you do first if a MacBook Air (13-inch, Mid 2013) does not show the AirPlay Display menu icon on a network with an Apple TV (3rd generation)?

A) Download the latest copy of iTunes and restore the Apple TV.
B) Reset all of the settings on the Apple TV and rejoin the network.
C) Ensure the "Show mirroring options in the menu bar" preference is enabled.
D) Startup the MacBook Air from Recovery HD and reinstall OS X.

4. Where can a user disable the automatic login of a user account?

A) System Preferences > Users & Groups > Login Options
B) System Preferences > Users & Groups > Login Items
C) System Preferences > Security & Privacy > Privacy
D) System Preferences > Security & Privacy > General

5. Patrick explains, I am repeatedly prompted to enter my admin password when I am installing OS X( but I do not use a password. I just leave it blank. How do I get past this and get OS X installed?" How should you respond?

A) "You can create a Standard user account on the machine, set a password, and install OS X while logged in with that user account"
B) "You may use your Apple ID password instead of the administrator password when prompted."
C) Enter 'apple' for the password during installation. You will be prompted to change your password when installation is complete."
D) The OS X Installer will not accept a blank administrator password. You will need to change the password for that administrator account in the Users & Groups pane of System Preferences before you try to install OS X."

Solutions: