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Apple OS X Yosemite Troubleshooting Sample Questions:

1. Autumn is traveling for business and is attempting to complete some work on her MacBook Air while she is waiting at the airport for her next flight. She is attempting to recover an earlier version of a text file, but her computer is not connected to her backup drive. In the full-screen Time Machine browser, which of the following indicates a backup that is only available on the disconnected backup drive?

A) When Autumn moves the pointer over a tick mark on the timeline, the tick mark displays a prohibitory sign.
B) Files in the section labeled "Local Snapshots" in the Time Machine browser are those from the disconnected backup drive.
C) When Autumn moves the pointer over a tick mark on the timeline, the tick mark is dimmed red.
D) The tick mark for an unavailable, or non-existing, backup will pulse light and dark gray when Autumn moves the pointer over it.

2. A user moves a file into a folder named "my stuff' and sees this message:
'You can put items into "my stuff," but you won't be able to see them. Do you want to continue? Other users with sufficient permissions will be able to use the items."
Which of the following states has the user's folder permissions for "my stuff" been set to?

A) Read & Write
B) Execute only
C) Read only
D) Write only

3. Diane is using an app that was developed by her company for internal use. She is running the app on her MacBook Air (13-inch, Mid 2013). The app quits unexpectedly but never
displays any error messages. The other apps on her machine work without issue and she has reproduced the issue with the app on another machine. She wants to help her development group isolate the issue. Which of the following troubleshooting tools or techniques would you advise that she use to best isolate the issue?

A) Activity Monitor
B) Console
C) Verbose mode
D) Disk Utility

4. Stacey states that the light on her recently purchased Apple Wireless Keyboard continuously blinks. Which of the following best describes the issue?

A) The blinking indicates the keyboard is paired to another device.
B) The keyboard is out of range and needs to be moved closer to the device it is paired with.
C) The keyboard is turned on and ready to be paired with her computer.
D) The keyboard has low battery and the batteries need to be replaced.

5. Mary is really busy and must focus on a weekly reports. She really needs to update her apps in OS X, but it is not always a convenient time when App Store notifies her. Which of the following would be the best option in App Store notifications for Mary to select?

A) Click "Close" and wart for another reminder.
B) Click "Later," and choose a convenient time to update the apps.
C) Click "Don't Ask Me Again" so the download apps reminder goes away.
D) Click "Download apps in Sleep Mode."

Solutions: