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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. When might an organization's strongly-entrenched culture be a liability?
Select one.

A) When the shared values of an organization are in agreement
B) When core values are shared by members of a specific department
C) When top management is guiding the cultural development
D) When an organization's environment is undergoing rapid change

2. How can an organization transmit its culture to its employees?
Select one.

A) By studying employee complaints
B) By circulating stories
C) By requiring employees to memorize the mission statement
D) By balancing cultural backgrounds

3. To promote self-managed work teams, an organization devised an "initiative-taking training program" for its employees.
Which part of a self-managed team is being promoted in the given scenario?

A) Risk-taking
B) Employee-driven decision making
C) Competitive work environments
D) Self-awareness

4. Management has noticed that the quality improvement work group is struggling because members seem to be working in different directions.
Which suggested action can the company take to increase group cohesiveness?
Select one.

A) Make the group larger
B) Establish more rigid roles for group members
C) Decrease the difficulty of becoming a group member
D) Physically isolate the group

5. A company is changing their work organization from employees working individually to the use of teams.
Which reward system could be used to foster long-term team effectiveness?
Choose 1 answer

A) Reward system that recognizes only group activity
B) Reward system that rewards only individual performance
C) Reward system that discourages collaboration by individuals

Solutions: