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SAP C-C4HFSM-91 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Field Service Management 19Q1 Sample Questions:

Question 1

Which statements are correct in regards of approvals inside Workforce Management. Choose Three correct answers.

A. By assigning permission for approval, all relevant objects appear on the Journal ready for action
B. It is possible to change amount/quantity of efforts prior to approval
C. Purchase orders are approved when all materials are approved
D. Business rules are necessary for activating the approval necessity in a company

Question 2

In which steps of the end-to-end service process does SAP Management contribute to the overall customer experience? Choose Two correct answers.

A. Mobile field service execution
B. Workforce management
C. Parts logistics
D. Customer feedback management

Question 3

Your customer wants that field technicians can record time on their mobile with just one button-click.
What feature has to be activated and configured in Core systems Field Service in order to satisfy your customer? Choose the correct answer.

A. Workflow Steps Feature
B. Check in Feature
C. Checkout Feature
D. GPS tracking Feature
E. Activity Feedback Feature

Question 4

What is needed to design a checklist? Choose the correct answer.

A. You need to download Checklist designer from SAP
B. You need a checklist designer license
C. The checklist template needs to be in status "Editing"
D. Checklist Designer needs to be installed in your ERP

Question 5

Which of the following things are part of the Field Service Mobile app? 'Choose Two correct answers.

A. Projects
B. Service Calls
C. Activities
D. Skills

Solutions: