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Nortel 920-803 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Nortel IP Telephony Implementation & Troubleshooting | 15% | - Succession and CS1000 architecture - Protocol analysis and fault isolation - Common deployment scenarios |
| Industry Standards & Interoperability | 15% | - ITU-T, IETF, and ETSI standards - Codecs and compression algorithms - Security and encryption basics |
| Signaling & Call Control Protocols | 30% | - Media Gateway Control Protocol (MGCP) - H.323 protocol suite - Real-time Transport Protocol (RTP/RTCP) - Session Initiation Protocol (SIP) |
| Quality of Service (QoS) & Network Requirements | 20% | - Bandwidth calculation and design - Latency, jitter, and packet loss - DiffServ, IntServ, and RSVP |
| IP Telephony Fundamentals | 20% | - Packet voice transmission basics - Circuit vs packet switching - VoIP architecture and concepts |
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