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NHA Phlebotomy-Technician Exam Syllabus Topics:

NHA Phlebotomy Technician Certification Exam (CPT) Sample Questions:

1. Which of the following is an example of a postanalytical error?

A) Collecting the wrong tube
B) Underfilling a citrate tube
C) Hemolyzing a specimen during collection
D) Failing to report a critical value promptly

2. Which of the following collections requires the phlebotomist to discard the first voided specimen and save all subsequent urine for a full day?

A) Clean-catch urine culture
B) 24-hour urine collection
C) Random urinalysis
D) Sputum culture

3. A phlebotomist asks a patient to state their full name and date of birth. Which of the following patient safety practices is the phlebotomist performing?

A) Two-identifier verification
B) Therapeutic communication
C) Quality control calibration
D) Chain of custody

4. Which of the following actions demonstrates active listening by a phlebotomist?

A) Restating the patient's concern for clarification
B) Looking away while the patient speaks
C) Interrupting the patient to save time
D) Explaining that all patients feel the same way

5. A phlebotomist is preparing to collect a CBC and a basic metabolic panel using evacuated tubes. Which of the following tubes should the phlebotomist collect first?

A) Gray-top tube
B) Yellow SPS tube
C) Lavender-top tube
D) Green-top tube

Solutions: