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Instant Download ISQI : CTFL-UT Questions & Answers as PDF & Test Engine
- Exam Code: CTFL-UT
- Exam Name: ISTQB Certified Tester-Foundation Level - Usability Testing
- Updated: Sep 15, 2026
- No. of Questions: 40 Questions and Answers
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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Fundamentals of Usability | - Human factors in software usage - User experience (UX) principles - Usability concepts and definitions |
| Analysis and Reporting | - Defect reporting and UX reporting - Interpreting usability findings - Usability metrics (effectiveness, efficiency, satisfaction) |
| Usability Evaluation Methods | - Heuristic evaluation - User observation and feedback methods - Usability testing approaches (moderated/unmoderated) - Cognitive walkthrough |
| Planning and Designing Usability Tests | - Test scenarios and task design - Test participants and user profiles - Test objectives and scope definition |
| Usability in Software Development Lifecycle | - Integration of usability in requirements - Usability considerations in design and implementation |
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
A large customer complained that a business application developed by your company sometimes transfers the wrong amount of money to clients, although there are no complaints of the actual users. The expected amount differs from the actually transferred amount by a factor of 10 or 100. After analyzing the log files, you found out that the application itself works fine. The problem seems to be caused by confusing text fields and labels for the decimal place, leading to user errors.
Which usability risk should be reasonably addressed for the next release?
- A. Users buy the software product but repeatedly need to call support because they don't understand how to use it
- B. Users won't buy or use the software product because it lacks effectiveness, efficiency or satisfaction
- C. Users resist using a software product which is essential for their daily work because it lacks usability
- D. Increased liability through risk to financial loss caused by a poorly designed or deceptive user interface
Correct Answer: D 🗳️
Explanation: Only visible for Lead2Passed members. You can sign-up / login (it's free).
Which of the following are advantages of using a usability lab?
i. The context is natural
ii. Test sessions are easy to observe
iii. Inexpensive setup
iv. Similar conditions for all sessions
v. Easy recording of sessions
- A. ii, iv & v are true, i & iii are false
- B. ii & iv are true, i, iii & v are false
- C. i, ii & v are true, iii & iv are false
- D. iii, iv & v are true, i & ii are false
Correct Answer: A 🗳️
Explanation: Only visible for Lead2Passed members. You can sign-up / login (it's free).
Which of the following is a principal task of the usability test moderator role?
- A. Create a survey plan
- B. Define testing tasks
- C. Write a usability test plan
- D. Log usability problems
Correct Answer: B 🗳️
Explanation: Only visible for Lead2Passed members. You can sign-up / login (it's free).
Your project manager asked you for your advice. A recent project failed because the users were not satisfied with the final product, although your project manager claimed that she followed the human-centered design process. She interviewed users at the start of the project, created a first prototype and evaluated that prototype.
Which part of the human-centered design process did she miss?
- A. The "iterate"-part
- B. The "design"-part
- C. The "evaluate"-part
- D. The "analyze"-part
Correct Answer: A 🗳️
Explanation: Only visible for Lead2Passed members. You can sign-up / login (it's free).
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