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IBM P2040-060 Exam Syllabus Topics:

SectionObjectives
Topic 1: Technical Sales Positioning- Customer requirements analysis
  • 1. Mapping features to customer scenarios
    • 2. Identifying business productivity needs
      - Competitive positioning
      • 1. Comparison with Microsoft Office suite
        • 2. Value proposition and differentiation
          Topic 2: Support and Maintenance- Troubleshooting basics
          • 1. Common technical issues
            • 2. Support escalation process
              Topic 3: IBM Lotus Symphony Product Overview- Architecture and positioning
              • 1. Enterprise use cases
                • 2. Integration within IBM software ecosystem
                  - Core product capabilities
                  • 1. Document, spreadsheet, and presentation features
                    • 2. Compatibility with office productivity formats
                      Topic 4: Deployment and Adoption- Installation and rollout considerations
                      • 1. Migration from legacy office tools
                        • 2. Client deployment models
                          - User adoption strategies
                          • 1. Change management basics
                            • 2. Training and enablement

                              IBM Lotus Symphony Technical Sales Mastery Test v1 Sample Questions:

                              1. Which APIs does Symphony Presentation Object Model provide?

                              A) APIs to convert presentation to Microsoft PowerPoint format
                              B) APIs to open, save and close presentation
                              C) APIs to save presentation to Lotus Notes database
                              D) APIs to convert presentation to XML format


                              2. The default calculation for the Data area in a new DataPilot table will be?

                              A) Count
                              B) Sum
                              C) Minimum
                              D) Average


                              3. What are the methods available for deploying Symphony plug-ins?

                              A) Macro distribution and file copying
                              B) Eclipse update site and .nsf based
                              C) Eclipse update site and web server
                              D) Install script and Java API


                              4. Which of the following is NOT an advantage of integrating Symphony with Expeditor?

                              A) Creates composite applications,whichembed Symphony components and have custom look and feel
                              B) Remotely manages Symphony plug-ins
                              C) Stores and processes information offline
                              D) Have a J2EE application run inside of your document, presentation, or spreadsheet


                              Solutions:

                              Question # 1
                              Answer: B
                              Question # 2
                              Answer: B
                              Question # 3
                              Answer: B
                              Question # 4
                              Answer: D

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