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CompTIA PDI+ Beta Sample Questions:

1. The customer complains that when printing a picture of a red apple on their CMYK model laser printer, the printed pages shows a yellow apple instead. Which of the following colors is missing?

A) Black
B) Cyan
C) Yellow
D) Magenta

2. Which of the following stages of the print process involve the print media? (Select TWO).

A) Transfer
B) Developing
C) Fusing
D) Writing
E) Charge

3. The customer loaded yellow media in their color printer for a large run of sales flyers. A service call was then placed stating the color is terrible when this media is used. Which of the following is the BEST action to take?

A) Advise that CMYK printers are designed for use with white media.
B) Increase the charge that is placed on the yellow photoconductor.
C) Reduce the magenta color channel in the print driver.
D) Calibrate the machine using the customers yellow paper.

4. Which of the following failed components MOST likely will cause very light print quality?

A) Feed unit motor
B) Paper exit motor
C) Toner supply motor
D) Fuser unit motor

5. Which of the following is a connector type for connecting telephone lines to fax/modems?

A) CAT-5
B) STP
C) RJ-45
D) RJ-11

Solutions: