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Online Version
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Avaya 132-S-911 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: System Administration & Maintenance | 25% | - Security Configuration - System Backup & Restore - User and Station Administration - Performance Monitoring |
| Topic 2: Installation & Initial Configuration | 25% | - Firmware and Software Updates - Basic Call Processing Setup - Server and Gateway Installation - Network Integration & IP Connectivity |
| Topic 3: Features & Services Implementation | 15% | - Voice Mail & Messaging Integration - SIP Trunking & SES Integration - Call Routing & Dial Plans - Advanced Call Features |
| Topic 4: Troubleshooting & Problem Resolution | 15% | - System Log Analysis - Endpoint Registration Problems - Gateway & Trunk Troubleshooting - Call Quality & Media Issues |
| Topic 5: System Architecture & Components | 20% | - Licensing & Software Structure - IP Endpoints & Phones - Media Gateways (G250, G350, G450, G650) - Avaya Communication Manager |
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