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Avaya 37820X Deutsch Exam Syllabus Topics:

SectionObjectives
Topic 1: Implementation and Migration Planning- Deployment Strategy
  • 1. Risk assessment
  • 2. Installation and rollout planning
  • 3. Migration approaches
Topic 2: Customer Business Requirements Analysis- Business Objectives and Communication Requirements
  • 1. Identify customer business drivers
  • 2. Determine collaboration and mobility needs
  • 3. Analyze user and site requirements
Topic 3: Solution Sizing and Bill of Materials- Solution Configuration
  • 1. Bill of materials preparation
  • 2. Licensing requirements
  • 3. Hardware and software selection
  • 4. System sizing methodology
Topic 4: Unified Communications and Collaboration Design- UC Applications
  • 1. Conferencing solutions
  • 2. Mobility integration
  • 3. Voice and video communications
  • 4. Messaging and presence
Topic 5: Avaya Midsize Solution Portfolio- Avaya IP Office Platform
  • 1. Licensing and deployment options
  • 2. Scalability and resiliency features
  • 3. Core platform architecture
Topic 6: Contact Center and Customer Experience Solutions- Customer Engagement Design
  • 1. Contact center requirements analysis
  • 2. Reporting and analytics considerations
  • 3. Agent and supervisor capabilities
Topic 7: Networking and Infrastructure Design- Infrastructure Requirements
  • 1. LAN and WAN considerations
  • 2. Security and survivability requirements
  • 3. QoS and bandwidth planning

Avaya Midsize Solution Design Exam (37820X Deutsch Version) Sample Questions:

1. Sie arbeiten mit einem Kunden zusammen, um ihn auf eine Avaya Midsize-Lösung mit IP Office zu migrieren. Sie haben neun vorhandene analoge Amtsleitungen, die jeweils 40 US-Dollar pro Monat kosten. Sie möchten feststellen, ob es kostengünstig wäre, mit einem T1/E1 zu einem Preis von 400 $ pro Monat auf digitales Trunking umzusteigen.
Obwohl die analogen monatlichen Anschlussgebühren geringer sind, was müsste noch berücksichtigt werden, um die Gesamtkostendifferenz zu betrachten?

A) Digitale Amtsleitungen benötigen VCM-Kanäle und analoge Amtsleitungen nicht.
B) An IP Office angeschlossene analoge Geräte wie ein klassisches Faxgerät benötigen analoge Amtsleitungen.
C) Die Kosten für neun analoge Amtsleitungsports im Vergleich zu einem einzelnen digitalen Amtsleitungsport.
D) Für digitales Trunking ist aus Sicherheitsgründen ein SBCE erforderlich.


2. Was ist eines der Merkmale des Avaya Vantage K165, das es vom Avaya Vantage K175 unterscheidet?

A) Es ist kein Ganzglasgerät.
B) Es hat einen kleineren Touchscreen.
C) Es hat sichtbare mechanische Knöpfe.
D) Es enthält keine Kamera.


3. Was ist der Vantage-Sprachassistent?

A) Eine Vantage-Anwendung aus dem Google Play Store
B) Eine optionale lizenzierte Funktion für jedes Vantage-Gerät
C) Eine Vantage-Anwendung aus dem Apple App Store
D) Eine Vantage-Anwendung für den K155


4. Was ist mit Avaya IX Workplace Client erforderlich, um Punkt-zu-Punkt-Audio- und -Videoanrufe bereitzustellen?

A) Ein Benutzer mit Office Worker-Lizenz, ein Benutzer mit Power User-Lizenz
B) Zwei Benutzer mit Avaya Equinox Conferencing-Hostlizenzen
C) Zwei Benutzer mit virtuellen Besprechungsräumen von Avaya Equinox Meetings Online
D) Zwei Benutzer mit Power-User-Lizenzen


5. Welche Funktion wird für Avaya Equinox Meetings Online zusätzlich zu den Kapazitätsunterschieden nur in Pro VMR angeboten?

A) Videoraumsysteme als Teilnehmer
B) Live-Übertragung für 750 Zuschauer
C) Aufnahme und Wiedergabe
D) Webbrowser-Konnektivität


Solutions:

Question # 1
Answer: B
Question # 2
Answer: D
Question # 3
Answer: A
Question # 4
Answer: C
Question # 5
Answer: A

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