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7004-1
  • Exam Code: 7004-1
  • Exam Name: Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam
  • Updated: Sep 19, 2026
  • No. of Questions: 66 Questions and Answers
  • Download Limit: Unlimited
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Avaya 7004-1 Exam Syllabus Topics:

SectionObjectives
Telephony Features and Services- Call routing and feature administration
  • 1. User and extension management
    • 2. Voice services configuration
      Networking and Integration- Integration with Avaya Aura® ecosystem
      • 1. SIP and IP telephony connectivity
        • 2. Network troubleshooting basics
          Maintenance and Troubleshooting- System maintenance procedures
          • 1. Alarm handling and fault resolution
            • 2. Performance monitoring
              Installation and Configuration- System setup and initialization
              • 1. Software installation and upgrades
                • 2. Basic system configuration parameters
                  CS 1000 System Architecture- Core system components and architecture overview
                  • 1. Hardware and software components
                    • 2. Call processing fundamentals

                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                      Click the Exhibit button.

                      A customer has asked if the Communication Server 1000 RIs. 7 x system can route anyone that dial an unassigned number in the customer's DID range to the Attendant.
                      In reviewing the current configuration as shown in the exhibit, what do you conclude?
                      (Choose two)

                      • A. only internal station users are routing to the Attendant
                      • B. internal station users and non tie line users are routing to the Attendant
                      • C. NET_DATA Attendant and tie trunk users are receiving an overflow tone
                      • D. all caller types are receiving an overflow tone
                      Reveal Solution  Discussion  0

                      Correct Answer: B  🗳️

                      Click the Exhibit button.

                      Consider the a customer's dialing plan shown in the exhibit, which detail on-net and off-net dialing requirements:
                      TIE trunks between Location A and Location B are currently out of service.
                      TIE trunks between Location B and Location D are currently out of service.
                      All over TIE trunks are fully functional.
                      Which route will a call to LOC 304-2001 take if it originates from location B?

                      • A. TIE BD to Location D.
                      • B. The call will not leave the originating PBX
                      • C. TIE AB to Location A.
                      • D. TIE BD to Location D, then TIE CD to Location C then TIE AC to Location A
                      Reveal Solution  Discussion  0

                      Correct Answer: B  🗳️

                      Click the Exhibit button.

                      You manage a Communication Server 1000 RIs. 7 x system at a customer site. The customer reports that extension 2000 cannot make an unassisted long distance calls.
                      With reference to the exhibit, which feature is restricting the user?

                      • A. CCSA
                      • B. CCBA
                      • C. CLS
                      • D. CLRO
                      Reveal Solution  Discussion  0

                      Correct Answer: C  🗳️

                      Click the Exhibit button.

                      Consider the customer's dialing plan shown in the exhibit.
                      Which number used for the NARS AC1 access code?

                      • A. 31
                      • B. 9
                      • C. 8
                      • D. 6
                      Reveal Solution  Discussion  0

                      Correct Answer: C  🗳️

                      A customer has just deployed a new Communication Server 1000 RIs. 7 x High Availability system. You have been instructed to configure the required virtual routes to comply with the company's dialing plan strategy.
                      Which Feature Package must be enabled to allow virtual routes on the system?

                      • A. Package 147 ISDN Signaling Link
                      • B. Package 145 integrated Services Digital Network
                      • C. Package 161 ISDN Supplementary Features
                      • D. Package 148 Advanced ISDN Network Services
                      Reveal Solution  Discussion  0

                      Correct Answer: D  🗳️

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