A company actively uses CI/CO processes for their Service Cloud implementation and is adding Marketing Cloud and Marketing Cloud Connect to their architecture. Under the current setup each developer has their own developer sandbox for development. Developers merge their changes into a sandbox for QA regularly, then once every week changes are moved to staging, and from staging to production instances.
Which set up should a Solution Architect propose to support this development approach considering costs and data segregation?

• A. Set up one Marketing Cloud instance for testing and one for production, where the testing instance is connected to the staging sandbox
• B. Set up one Marketing Cloud instance for production and create a Marketing Cloud sandbox to connect to each of the Service Cloud sandboxes
• C. Set up one Marketing Cloud instance with a business unit for production and one business unit for testing that is connected to all Developer sandboxes
• D. Set up one Marketing Cloud instance for each sandbox in Service Cloud

Northern Trail Outfitters (NTO) wants to integrate its product information management (PIM) system with B2C Commerce so shopping experiences can be relevant, personalized, and seamless across channels. They need the ability to search for product deltas in the PIM system and reflect those changes in B2C Commerce on a scheduled basis. The Solution Architect recommends using MuleSoft Accelerator for B2C Commerce for this integration.
Which two benefits should the Solution Architect highlight about API-led connectivity while implementing the MuleSoft accelerator for B2C Commerce?
Choose 2 answers

• A. It offers a template-driven approach for development.
• B. It enables self-service and an increase in productivity through reusable microservices and APIs.
• C. It enforces a distributed approach and allows for the creation of Experience APIs, Data APIs, and System APIs.
• D. It lets the business quickly integrate different systems without involving IT.

A company currently provides service to its customers using a call center and spreadsheets, Because of the lack of systems, there is no ability to track how successful agents are. In addition, the ordering system cannot be easily accessed by service agents, costing valuable time and hurting customer satisfaction.
What should a Solution Architect say to convince the company to shift to a connected B2C Solution approach?

• A. Agents will have easy access to customer data to provide a better service experience when customers call in.
• B. Agents' success rates will be better measured after helping the company define ROI KPIs together.
• C. Agents will have a better interface using Service Cloud and B2C Commerce with Heroku.
• D. Agents can utilize SSO to launch an 'Order on Behalf of' storefront experience within the B2C Commerce UI.

Universal Containers is about to expand from their existing product efforts around watches into creating smart watches. These watches are intended to integrate with the users smart phone but also gather and collect health data from the watch and the phone. Universal Containers has never had to manage or work with health related data and are concerned about how to go further while still keeping their users trust.
What is a next step a Solution Architect should suggest to provide UC the kind of understanding they are looking for"?
Choose 1 answers

• A. Run a Consequence Scanning Workshop to understand the impact of the work
• B. Run a Journey Mapping Workshop to understand the users' interactions with the system
• C. Run a Requirements Gathering Workshop to start creating the build requirements
• D. Does the team need front-end development capabilities?
• E. Speak with a Legal Expert in regards to HIPPA and PHI Data