How should you set up files that list all the daily Opt-In and Opt-Out events collected by Responsys?

• A. Create a SQL view that retrieves the Opt value column. Using Oracle Database Developer, connect to your Responsys database and pull the view data.
• B. In Program, you can use the SetData element to set this value to a supplemental table created to collect this information. The supplemental table can then be exported on a daily basis.
• C. An export of the profile list can be done on a daily basis. From this file, the Opt-In and Opt-Out can be extracted using a tool such as Excel.
• D. An Event Data Feed export can be created to run on a daily basis with Opt-In and Opt- Out event types selected.

You're creating an Opt-In form for your client. After a new customer submits the subscription form, you want to wait for 24 hours and then send them a follow-up email with a discount offer.
How should you create a form rule to accomplish this?

• A. Create a form rule that directs the new customer to a URL so they can enter their email address and request the discount coupon.
• B. Create a form rule to trigger a custom event. Set up a program to listen for this customer event, wait for 24 hours, then send the follow-up email offer.
• C. Create a form rule that schedules a transactional email campaign with the offer 24 hours after each form submission.
• D. Create a form rule to trigger a follow-up email message to the form submitter. In the form rule, specify a 24-hour delay before sending the email.
• E. Create a form rule to populate a table with the submitted data, then schedule a campaign 24 hours later to send all newly entered subscribers the follow-up email.

You discovered that your main competitor's employees are subscribed to receive your promotional campaigns directly to their work email addresses.
What should you do in Responsys to prevent your campaigns from being sent to the work email addresses of the competitor's employees, although this is not a complete solution?

• A. Create a Non-Competitor Program using Program Designer.
• B. In the Account Admin screen, select Define email domain rules and create an audience exclusion by entering the competitor's domain name.
• C. Periodically run the scrub utility and delete all email addresses from your competitor's domain.
• D. Search the list for the domain name of the competitor and select the block option for each user that is found.

After implementing and launching a campaign, you want to watch real-time opens and clicks in order to give a quick report to the executive management.
Where should you retrieve these results and what step should you take to provide the management with the reporting information?

• A. In the Campaign Workbook, in the Campaign Setting section, select the Edit active links for this launch link and copy the URL and then provide it to the management.
• B. View a Live Report for the campaign. Click the Generate Distributable Live Report URL.
  Provide the URL to the management to facilitate access to the Live Report.
• C. In the Program Designer, using the Analyze Report feature. Select the Edit active links for this launch link and copy the URL and provide it to the management.
• D. In the Campaign Workbook, use the Analyze Deliverability functionality. Select the Edit active links for this launch link and copy the URL and provide it to the management.