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Instant Download Avaya : 78201X Questions & Answers as PDF & Test Engine
- Exam Code: 78201X
- Exam Name: Avaya IP Office™ Platform Support Certified Exam
- Updated: Oct 19, 2026
- No. of Questions: 192 Questions and Answers
- Download Limit: Unlimited
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Avaya 78201X Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Voice Services and Call Routing | - Dial plan and call routing configuration - Voicemail and messaging services |
| Topic 2: Trunking and Network Integration | - SIP trunk configuration - PSTN connectivity and networking |
| Topic 3: Installation and Initial Configuration | - System deployment and setup - IP Office Manager configuration basics |
| Topic 4: User, Extension, and Endpoint Management | - IP phone and endpoint configuration - User provisioning and profiles |
| Topic 5: IP Office System Fundamentals | - IP Office architecture overview - System components and licensing model |
| Topic 6: Maintenance and Troubleshooting | - System monitoring and diagnostics - Fault isolation and resolution |
Common Questions About Avaya IP Office™ Platform Support Certified and Lead2Passed
The Avaya IP Office™ Platform Support Certified blueprint breaks down into these main domains:
- User, Extension, and Endpoint Management
- Maintenance and Troubleshooting
- IP Office System Fundamentals
Additional domains follow in the official outline, and our question bank covers every one of them.
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Avaya lists the following prerequisites for the Avaya IP Office™ Platform Support Certified: Basic knowledge of IP telephony and Avaya IP Office administration is recommended..
If you fail the corresponding exam within 60 days of your purchase, we will refund you in full. Simply send a scanned copy of your enrollment slip and your official Score Report PDF within two days of taking the exam; we process verified claims within seven days. A few conditions apply: exams taken within three days of purchase are not covered, the candidate name must match the payer, and free or expired products are excluded. If you would rather keep preparing, we can exchange your product for two others of equal value instead.
Avaya suggests the following official training options:
These courses pair well with hands-on question practice if you want a structured path through the material.
Because it was built for people with little time to spare. The bank covers the important knowledge points of the current Avaya IP Office™ Platform Support Certified blueprint with expert-verified answers, and you study in the format that fits you: a printable PDF you can mark up with a pen, or PC and online versions that simulate the real exam interactively and let you assess your pace. A free demo lets you confirm the quality before you buy, and every purchase includes 365 days of free updates plus a 50% renewal discount afterward.
Avaya IP Office™ Platform Support Certified Sample Questions:
A customer's primary number is directed to the VM: Main destination in the incoming call route menu. Where should you look to ensure that these calls are being routed correctly?
- A. Auto Attendant Menus
- B. Voicemail Pro Modules
- C. User Extension Settings
- D. Hunt Group Configuration
Correct Answer: B 🗳️
After a failure of the original Primary Avaya IP Office server, a restore needs to be applied to a replacement Avaya IP Office server.
To generate a successful restore of the backup made of the original server, which two criteria should the replacement server have? (Choose two.)
- A. a temporary IP address that does not match the IP of the original server
- B. the same software version installed on it as the original server
- C. the same system name as the original server
- D. the same IP address as the original server
Correct Answer: B,D 🗳️
Explanation: Only visible for Lead2Passed members. You can sign-up / login (it's free).
Select the two valid methods for sending voicemails to email using Voicemail Pro:
- A. SNMP and MAPI
- B. TAPI and Outlook
- C. TAPI and SMTP
- D. SMTP and MAPI
- E. Outlook and SNMP
Correct Answer: A,D 🗳️
System Alarms can be viewed in two applications, but only one of them can generate alarm notification via email. Which application can send an email notification for an alarm?
- A. System Status Application
- B. Manager Application
- C. Monitor Application
- D. Web Manager Application
Correct Answer: B 🗳️
You have changed the default port numbers for UDP, TCP and TLS in the Avaya IP Office to support a SIP Remote Worker.
On which two additional items do you need to change the port numbers as well? (Choose two.)
- A. Manager PC
- B. Client device
- C. Internet Router/Firewall
- D. Network topology
Correct Answer: B,C 🗳️
Explanation: Only visible for Lead2Passed members. You can sign-up / login (it's free).
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