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Instant Download Avaya : 33140X Questions & Answers as PDF & Test Engine

33140X
  • Exam Code: 33140X
  • Exam Name: Avaya Experience Portal with POM Support Certified Exam
  • Updated: Jul 29, 2026
  • No. of Questions: 145 Questions and Answers
  • Download Limit: Unlimited
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Avaya 33140X Exam Syllabus Topics:

SectionObjectives
Proactive Outreach Manager (POM)- Outbound Campaign Configuration
  • 1. Contact list management
    • 2. Campaign setup and scheduling
      - Call Flow Control
      • 1. Retry and disposition handling
        • 2. Dialing strategies
          System Administration- Configuration Management
          • 1. System parameter configuration
            • 2. Application deployment
              - User and Role Management
              • 1. Web interface administration
                • 2. Access control and permissions
                  Avaya Experience Portal Architecture- Core Components Overview
                  • 1. Media Processing Platform (MPP)
                    • 2. Application Server Integration
                      • 3. Experience Portal Manager (EPM)
                        Troubleshooting and Maintenance- Log Analysis
                        • 1. Call trace analysis
                          • 2. System logs interpretation
                            - Performance Monitoring
                            • 1. Resource utilization tracking
                              • 2. System health checks

                                Avaya Experience Portal with POM Support Certified Sample Questions:

                                1. Which of the following best describes the role of an API Gateway in the AEP solution architecture?
                                Response:

                                A) Provides backup services for data protection
                                B) Facilitates communication between different data sources
                                C) Acts as a single point of entry for managing API calls
                                D) Monitors system performance and reports anomalies


                                2. Which POM tool provides the most detailed information for diagnosing network-related issues?
                                Response:

                                A) Network protocol analyzer
                                B) Database query tool
                                C) Application performance monitor
                                D) CPU usage monitor


                                3. Why is it important to monitor SIP traffic when troubleshooting call setup issues in Avaya Meetings Server?
                                Response:

                                A) To verify the load balancing across multiple servers
                                B) To determine if messages are being routed correctly
                                C) To assess the quality of data encryption
                                D) To gauge the server's response time to requests


                                4. Which attributes differentiate the interactive AEP call flows from the non-interactive ones?
                                Response:

                                A) The use of voice recognition technology
                                B) The need for manual intervention
                                C) The presence of automated response systems
                                D) The number of users involved


                                5. Which network configurations are essential for AEP 8.0 to function properly in a distributed environment?
                                (Choose Three)
                                Response:

                                A) Properly configured gateway and routing protocols
                                B) Secured VPN tunnels for inter-site communication
                                C) High bandwidth allocation
                                D) Network latency below 50 ms
                                E) Network segmentation using VLANs


                                Solutions:

                                Question # 1
                                Answer: C
                                Question # 2
                                Answer: A
                                Question # 3
                                Answer: B
                                Question # 4
                                Answer: B
                                Question # 5
                                Answer: A,D,E

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